💬 Chat
Use the messenger icon in the bottom right corner of the website to chat directly with our support team.
📞 Phone
+1 804 206 5955
📫 Mailing addresses
Forms, outgoing transfers, and non-check mail
Where to mail disclosure forms, outbound HSA transfer forms, and anything that isn’t a check.
USPS and express delivery
Trustee Operations
25 Air Park Drive, Suite 100
London, KY 40744
HSA deposits and incoming HSA transfers
Mail paper checks to deposit into a health savings account (HSA), including personal contributions, employer contributions, and transfers from another HSA provider.
USPS (standard)
Trustee Operations
P.O. Box 6155
Carol Stream, IL 60197-6155
Express delivery
FIS Remittance Processing
Trustee Operations – 036155
270 Remington Blvd, Suite B
Bolingbrook, IL 60440
Reimbursement benefits deposits
Where to mail paper checks for notional benefits like flexible spending accounts (FSAs), health reimbursement arrangements (HRAs), lifestyle spending accounts (LSAs), commuter benefits, and rewards.
USPS (standard)
Trustee Operations
P.O. Box 6154
Carol Stream, IL 60197-6154
Express delivery
FIS Remittance Processing
Trustee Operations – 036154
270 Remington Blvd, Suite B
Bolingbrook, IL 60440